Office of Education and Instructional Services

The Office of Education and Instructional Services (OEIS) provides centralized staff to support state-of-the-art education within the School. The OEIS team works closely with students and faculty members to administer didactic and experiential courses, use technology to facilitate teaching and learning, and collect and manage data for systematic assessment and strategic decision making. It is part of the School’s larger Education Unit in the Dean’s Office.

The unit is managed by the director who reports to the vice dean who, in turn, reports to the dean.

Responsibilities include

Curriculum administration

Centralizing and disseminating policies, procedures, and standards related to education as approved by the faculty and School leadership
Documenting and tracking curriculum information
Serving as the first point of contact for education and educational technology affiliations with other programs and campus services
Managing School of Pharmacy education facilities
Coordinating teaching assistants for PharmD courses in conjunction with department faculty members and course directors

Didactic course support

Assisting course directors in planning and course logistics including scheduling facilities, revision of course documents, communications, and technology
Creating student learning groups for conferences, labs, workshops, objective structured clinical examinations, and other learning activities
Creating and maintaining course Collaborative Learning Environment and Ilios pages
Assisting with examinations and course assessments including proctoring, preparation of electronic and computer-based exams/quizzes, recording grades, scheduling exam viewings, distributing graded exams, preparing summaries of exam performance

Experiential education

Providing administrative support and coordination for Introductory Pharmacy Practice Experience (IPPE) and Advanced Pharmacy Practice Experience (APPE) curricula
Serving as a resource for paid and without salary preceptors
Administering site and rotation assignments for the IPPE and APPE programs
Supporting preceptor development programs and initiatives

Education technology

Administering and managing core education technologies for Doctor of Pharmacy (PharmD) degree program including Ilios, Collaborative Learning Environment, E*Value, and ExamSoft
Advising and training faculty members on core technologies that support course delivery
Providing support to faculty members to implement new technologies and learning approaches in the classroom
Serving as a resource for new technologies
Coordinating classroom technology to facilitate instruction

Assessment

Coordinating implementation and administration of course and teaching evaluations for didactic and experiential courses
Supporting evaluation research regarding student performance and curricular outcomes to guide strategic decision making about the curriculum and PharmD degree program

Continuing pharmacy education

Managing School of Pharmacy continuing education and preceptor development programs
Serving as the liaison to the Accreditation Council for Pharmacy Education (ACPE) for continuing pharmacy education programs; establishing systems to ensure activities and programs are ACPE compliant
Advising the faculty and School on procedures related to continuing pharmacy education; developing new programs and processes in conjunction with the faculty

Expertise includes

Curriculum administration
Implementation of education standards, policies, and procedures
Application and use of educational technologies to support instruction and student learning
Identification, training, and implementation of emerging educational technologies, new instructional methodologies, and learning systems

Organization chart

July 2021

Chart

For printing: Org chart: July 2021 (PDF, 1 page, 460 KB)

Table

Name	Title	Reports to	Subunit
B. Joseph Guglielmo, PharmD	Dean	UCSF Chancellor	none
Sharon L. Youmans, PharmD, MPH	Vice Dean	B. Joseph Guglielmo, PharmD	none
Cynthia V. Zarate, MS	Director	Sharon L. Youmans, PharmD, MPH	Office of Education and Instructional Services
(unfilled)	Data and Technology Manager	Cynthia V. Zarate	Data and Technology Team
(unfilled)	Didactic Education Administrator	Cynthia V. Zarate	Didactic Education Team
James Ferguson	Experiential Education Administrator	Cynthia V. Zarate	Experiential Education Team
Rodney Yun	Education Analyst	Cynthia V. Zarate	Data and Technology Team
Neha Narayankar, MS	Information System Analyst	Cynthia V. Zarate	Data and Technology Team
Alexa Tan	Instructional Designer	Cynthia V. Zarate	Data and Technology Team
(unfilled)	Business Systems Analyst	Cynthia V. Zarate	Didactic Education Team
Evelyn Garcia	Education Coordinator	Cynthia V. Zarate	Didactic Education Team
Angela Kimura	Education Coordinator	Cynthia V. Zarate	Didactic Education Team
Debbie Luong, MA	Education Coordinator	Cynthia V. Zarate	Didactic Education Team
Shannon Nowlan	Education Coordinator	Cynthia V. Zarate	Didactic Education Team
Shezar Saifee, MBA, MA	Education Coordinator	Cynthia V. Zarate	Didactic Education Team
Kylie Leung, MA	Experiential Education Coordinator	James Ferguson	Experiential Education Team
Rickey Lee Bauman, MA	Experiential Education Coordinator	James Ferguson	Experiential Education Team
Tia-Jane Desplancke	Program Assistant	James Ferguson	Experiential Education Team
(unfilled)	Experiential Education Coordinator	James Ferguson	Experiential Education Team
Marisol Fratovich	Program Assistant	James Ferguson (functional)	Experiential Education Team

Contact us

Tel	415-476-5519
E-mail	[email protected]
Address	Office of Education and Instructional Services Medical Sciences Box 0150 513 Parnassus Ave Rm S924 San Francisco CA 94143
Hours	Monday through Friday 8:00 a.m. to 5:00 p.m. Pacific time