UCSF

Office of Education and Instructional Services

The Office of Education and Instructional Services (OEIS) provides centralized staff to support state-of-the-art education within the School. The OEIS team works closely with students and faculty members to administer didactic and experiential courses, use technology to facilitate teaching and learning, and collect and manage data for systematic assessment and strategic decision making. It is part of the School’s larger Education Unit in the Dean’s Office.

The unit is managed by the director who reports to the vice dean who, in turn, reports to the dean.

Responsibilities include

Curriculum administration
  • Centralizing and disseminating policies, procedures, and standards related to education as approved by the faculty and School leadership
  • Documenting and tracking curriculum information
  • Serving as the first point of contact for education and educational technology affiliations with other programs and campus services
  • Managing School of Pharmacy education facilities
  • Coordinating teaching assistants for PharmD courses in conjunction with department faculty members and course directors
Didactic course support
  • Assisting course directors in planning and course logistics including scheduling facilities, revision of course documents, communications, and technology
  • Creating student learning groups for conferences, labs, workshops, objective structured clinical examinations, and other learning activities
  • Creating and maintaining course Collaborative Learning Environment and Ilios pages
  • Assisting with examinations and course assessments including proctoring, preparation of electronic and computer-based exams/quizzes, recording grades, scheduling exam viewings, distributing graded exams, preparing summaries of exam performance
Experiential education
  • Providing administrative support and coordination for Introductory Pharmacy Practice Experience (IPPE) and Advanced Pharmacy Practice Experience (APPE) curricula
  • Serving as a resource for paid and without salary preceptors
  • Administering site and rotation assignments for the IPPE and APPE programs
  • Supporting preceptor development programs and initiatives
Education technology
  • Administering and managing core education technologies for Doctor of Pharmacy (PharmD) degree program including Ilios, Collaborative Learning Environment, E*Value, and ExamSoft
  • Advising and training faculty members on core technologies that support course delivery
  • Providing support to faculty members to implement new technologies and learning approaches in the classroom
  • Serving as a resource for new technologies
  • Coordinating classroom technology to facilitate instruction
Assessment
  • Coordinating implementation and administration of course and teaching evaluations for didactic and experiential courses
  • Supporting evaluation research regarding student performance and curricular outcomes to guide strategic decision making about the curriculum and PharmD degree program
Continuing pharmacy education
  • Managing School of Pharmacy continuing education and preceptor development programs
  • Serving as the liaison to the Accreditation Council for Pharmacy Education (ACPE) for continuing pharmacy education programs; establishing systems to ensure activities and programs are ACPE compliant
  • Advising the faculty and School on procedures related to continuing pharmacy education; developing new programs and processes in conjunction with the faculty

Expertise includes

  • Curriculum administration
  • Implementation of education standards, policies, and procedures
  • Application and use of educational technologies to support instruction and student learning
  • Identification, training, and implementation of emerging educational technologies, new instructional methodologies, and learning systems

Organization chart

July 2021

Chart

Table

Name

Title

Reports to

Subunit

B. Joseph Guglielmo, PharmD

Dean

UCSF Chancellor

none

Sharon L. Youmans, PharmD, MPH

Vice Dean

B. Joseph Guglielmo, PharmD

none

Cynthia V. Zarate, MS

Director

Sharon L. Youmans, PharmD, MPH

Office of Education and Instructional Services

(unfilled)

Data and Technology Manager Cynthia V. Zarate Data and Technology Team

(unfilled)

Didactic Education Administrator

Cynthia V. Zarate

Didactic Education Team

James Ferguson

Experiential Education Administrator

Cynthia V. Zarate

Experiential Education Team

Rodney Yun

Education Analyst

Cynthia V. Zarate Data and Technology Team
Neha Narayankar, MS Information System Analyst Cynthia V. Zarate Data and Technology Team

Alexa Tan

Instructional Designer

Cynthia V. Zarate Data and Technology Team

(unfilled)

Business Systems Analyst

Cynthia V. Zarate

Didactic Education Team

Evelyn Garcia

Education Coordinator

Cynthia V. Zarate

Didactic Education Team

Angela Kimura

Education Coordinator

Cynthia V. Zarate

Didactic Education Team

Debbie Luong, MA

Education Coordinator

Cynthia V. Zarate

Didactic Education Team

Shannon Nowlan

Education Coordinator

Cynthia V. Zarate

Didactic Education Team

Shezar Saifee, MBA, MA

Education Coordinator

Cynthia V. Zarate

Didactic Education Team

Kylie Leung, MA

Experiential Education Coordinator

James Ferguson

Experiential Education Team

Rickey Lee Bauman, MA

Experiential Education Coordinator

James Ferguson

Experiential Education Team

Tia-Jane Desplancke Program Assistant James Ferguson Experiential Education Team

(unfilled)

Experiential Education Coordinator

James Ferguson

Experiential Education Team

Marisol Fratovich

Program Assistant

James Ferguson (functional)

Experiential Education Team

Contact us

Tel

415-476-5519

E-mail

[email protected]

Address

Office of Education and Instructional Services
Medical Sciences Box 0150
513 Parnassus Ave Rm S924
San Francisco CA 94143

Hours

Monday through Friday
8:00 a.m. to 5:00 p.m. Pacific time

Request educational data

If you are a faculty member, researcher, or staff member requesting access to our educational data, see Educational Data Request for details.

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Please submit via the website and communications support form.

Related

Staff listing

Director

Director, Educ and Instr Srvcs
+1 415 476-6280

Data and Technology Team

Education Systems Analyst
+1 415 502-4872
Instructional Designer
+1 415 514-0414

Didactic Education Team

Education Coordinator
+1 415 476-5519
Education Coordinator
Education Coordinator

Experiential Education Team

Experiential Education Administrator
+1 415 502-5093
Experiential Coordinator
+1 415 514-1501
Experiential Education Coordinator
+1 415 476-6357
Program Assistant
+1 916 703-4007
Program Assistant
+1 562 841-1025

Unfilled positions

  • Didactic Education Team: Data and Technology Manager
  • Didactic Education Team: Business Systems Analyst
  • Didactic Education Team: Didactic Education Administrator
  • Experiential Education Team: Experiential Education Coordinator

Some images: Kylie Ball