Strategic Plan Theme: Patient Care

Goals and progress to 2024

3.1 Pharmacists take ownership of medication management with emphasis on vulnerable, high-risk patients to optimize health outcomes.

Improve health outcomes through the development, implementation, and evaluation of innovative practice models in diverse and novel settings.
Progress to 2024:
- Cut Hypertension Project (CHP), Crystal Zhou.
  - A community-engaged, practice-based, team science initiative in hypertension screening and management.
  - Expansion to 15 barbershops (14 in Oakland; 1 in SF), with barbers serving as health coaches.
  - Submitted 2 grants to support expansion.
  - 1 publication [Chong S, Huynh B, Wong S, Woldeyesus T, Faulks M, El-Amin K, Thibeaux J, Lewis J, Harlin R, Carter M, Shatara R, Zhou C, Oni-Orisan A. Preferences and Perspectives of Black Male Barbershop Patrons on Receiving Health Care in Nontraditional Settings. Health Equity. 2023 Dec 12;7(1):835-842]
  - COVID-19 and flu vaccinations planned for fall 2024.
- UCSF Health Pharmacogenomics Program, B Tamraz, L Kroon, D Kotis.
  - Successfully launched May 9, 2023.
  - 56 drugs, 15 genes; adults and pediatrics.
  - Manuscript submitted.
Identify and address barriers to equitable access to healthcare and medications.
Progress to 2024:
- Remote Monitoring for Equity in Advancing Control of Hypertension in Safety Net System (REACH-SNS), Crystal Zhou.
  - Trial currently enrolling patients at ZSFG.
  - On target to complete enrollment in 2025.
  - Published REACH protocol: Fontil V, Khoong EC, Green BB, Ralston JD, Zhou C, Garcia F, McCulloch CE, Sarkar U, Lyles CR. Randomized trial protocol for remote monitoring for equity in advancing the control of hypertension in safety net systems (REACH-SNS) study. Contemp Clin Trials. 2023 Mar;126:107112. doi: 10.1016/j.cct.2023.107112.
- Pharmacy Medicare Part D Outreach Program, M Clark and R Pavlakos.
  - Pharmacists and students met with 133 patients to select optimal Medicare Part D Plan.
  - Annual average savings of $2,475 per patient.
Advance pharmacy practice policy including, but not limited to, independent prescriptive authority and payment for services.

3.2 Translate health data to design precise, safe, and cost-effective medication therapies for individual patients and populations.

Foster the bi-directional learning relationship between the basic sciences and clinical sciences.
Evaluate impact of health data on clinical decision making and cost of care delivery.
Develop partnerships to advance health data utilization to improve medication use and safety

September 2024 Strategic Plan Retreat

Co-leads	Lisa Kroon and Kathy Yang
Members	Donna Dare, Desi Kotis, Rita Shane, Ashley Thompson
Future directions	Patient care programs at UCSF Outpatient Pharmacies (Parnassus and Mission Bay); ambulatory pharmacist expansion Medicare Part D: positive prescription drug provisions in Inflation Reduction Act Develop tactics for other subgoals
Comments	Let us know what you think about the Patient Care Strategic Plan. Is there anything else we should include? Respond to survey

PowerPoint presentation

Patient Care (PowerPoint presentation, 474 KB)