Virtual Private Network (VPN)
What is VPN?
The Virtual Private Network (VPN) system at vpn.ucsf.edu enables a UCSF-affiliated person to:
- Access UCSF-restricted data when away from UCSF.
- Securely transfer unencrypted confidential data to, from, and across the UCSF network.
Why do I need it?
Get access to data
Some of our resources are restricted to only those affiliated with the University. If you access these resources from a computer connected to either our wired network or the UCSFwpa wireless network, the systems presume that you're affiliated with UCSF, and they grant you access. However, if you attempt to connect from the UCSFGuest wireless network or any other network, the systems presume that you're not affiliated with UCSF. To let the systems know you're affiliated when using these networks, you must access these UCSF-restricted computer resources using vpn.ucsf.edu.
These resources include:
- Most databases, online resources, and electronic publications available at Kalmanovitz Library
- anti-virus software which UCSF makes available to you at no charge
- the UCSF Spam Firewall which enables you to resolve spam problems
- HIPAA training materials.
Protect confidential data
Another reason to use to use VPN is to protect your communications when you're away from UCSF. For example, using free, public wired or wireless networks is typically not secure, and you should never use such networks when working with unencrypted confidential information. For one example of how insecure public networks are, see Breaking the Web's Cookie Jar. Logging in to VPN and enabling its Network Connect feature will improve the security of your connection.
About VPN
Our VPN system was introduced to UCSF in July 2006. It uses software made by Juniper Networks. You can use it on any computer which meets the requirements below, including public computers, friends' computers, or your own computer. Our VPN system is sometimes also referred to as SSL VPN or Web VPN.
What you need
- A supported operating system and web browser (see SSL VPN Supported Platforms)
- An internet connection
- Sun Java software
- Javascript, cookies, and pop-up windows enabled for the domain vpn.ucsf.edu
How do I log in?
Visit vpn.ucsf.edu.
What is my VPN user ID and password?
They are the same as your MyAccess username and password.
How do I change my password?
- Log in to MyAccess.
- Select the MyAccount link.
- Log in to MyAccount.
- Select the Change Password link.
What if I lost or forgot my password?
Visit MyAccess and follow the instructions that appear.
How do I prepare to use it?
Visit Test VPN. If your browser doesn't pass the test page, review What you need above. If you need assistance, see VPN FAQ.
How do I use it?
To access UCSF-restricted data with VPN:
- Log in to your VPN account.
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Do either or both of the following:
- Use the inputline in the top right corner of the VPN browser window to access UCSF-restricted data.
- Select the Network Connect button to make your computer behave as though it were a computer on the UCSF network. After Network Connect starts, access UCSF-restricted data as you normally would.
- After you're done accessing UCSF-restricted data, select the Sign Out button from the top right corner of the VPN home page.
More details: Web VPN Quick Start Guide.
The Back button is missing!
When using VPN, you might notice that some windows are missing the Back button, which prevents you from navigating backward through your browsing history. Our VPN vendor is aware of the problem and is working on a solution. To work around this problem, use the Alt+LeftArrow (Windows) or Cmd+[ (Mac) keyboard shortcut in place of the Back button.
How do I test that it's working?
How do I resolve problems with it?
Related topic
Go To: Computer Services
